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General Terms and Conditions

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1. General Terms & Conditions Information

(a) This agreement governs your use of Lab Rat Gifts site and service, including all orders made or processed for products or services in connection with the site and service. You and Lab Rat Gifts, a New Hampshire LLC providing custom, on-demand merchandise printing, sales, and other related services ("Lab Rat Gifts"), are the parties to this agreement. If you choose to use other features of the site and service, like opening a shop to sell custom, print-on-demand products, other terms may apply in addition to these. No exceptions to these terms are effective unless Lab Rat Gifts has agreed to them in writing.

(b) Lab Rat Gifts may change these terms from time to time. If Lab Rat Gifts makes changes to these terms, you will be notified and asked to accept the new terms as a condition of continuing to use Lab Rat Gifts site and service. If you disagree with any amendments, you must stop using Lab Rat Gifts site and service.

2. Use of the Site and Service Generally

(a) Lab Rat Gifts owns all intellectual property and other rights, title and interest in and to its site and service (except for licensed, user-provided content). Your use of the site and service does not grant you any right, title or interest to these properties, except as follows. Lab Rat Gifts grants you a limited, revocable license to access and use the site and service for its intended purpose: the provision of an online, on-demand, customizable merchandising solution. You may only use the site and service according to Lab Rat Gifts' terms, rules, and guidelines found on its site, and Lab Rat Gifts may revoke this license and limit your access to the site and service according to Section 1 (Termination of Access).

(b) You may not

  1. interfere with the site and service by using viruses or any other programs or technology designed to disrupt or damage any software or hardware;
  2. modify, copy, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the site and service;
  3. use a robot or other automated means to monitor the activity on or copy information or pages from the site and service, except search engines, traffic counters, or similar basic performance monitoring technology;
  4. impersonate another person or entity;
  5. use any meta tags, search terms, keywords, or similar tags that contain Lab Rat Gifts' name or trademarks;
  6. engage in any activity that interferes with another user's ability to use or enjoy the site and service, including activity that places a disproportionate burden on the site and service compared to ordinary use from a single, ordinary user;
  7. assist or encourage any third party in engaging in any activity prohibited by this agreement; or
  8. use the site and service to promote hate speech, obscenity, or any content that violates Lab Rat Gifts ethical guidelines, which Lab Rat Gifts may change from time to time in Lab Rat Gifts' sole discretion.

3. Product Sales

(a) By placing an order using Lab Rat Gifts' site and service, a customer makes a binding offer for a contract of sale or, as the case may be, a contract for work and materials with Lab Rat Gifts only (no contract exists between the customer and any applicable shop owner). Lab Rat Gifts sends an order confirmation via e-mail to the customer. The order confirmation is not an acceptance of the offer, but only acknowledges that the order was received. The offer is only accepted when Lab Rat Gifts ships the ordered product to the customer and confirms the shipment to the customer in a second e-mail. Lab Rat Gifts cannot guarantee the continued availability of any products or designs found on its site.

(b) Information, drawings, figures, technical data, specifications of weight, measurements and services contained in brochures, catalogues, newsletters, ads, or price lists are purely informational. Lab Rat Gifts cannot guarantee the correctness of this information, and if there is any inconsistency between the information described above and the information in an order confirmation email, the order confirmation email controls.

(c) Lab Rat Gifts reserves the right to reject orders for any reason or no reason. If Lab Rat Gifts rejects an order, it will notify the customer.

(d) Lab Rat Gifts' performance of an order is completed when the shipment provider completes delivery to the customer's address, according to the records of the shipment provider. If there is an interruption of delivery, and Lab Rat Gifts cannot replace the order in a reasonable amount of time, Lab Rat Gifts will notify the customer immediately.

(e) If there is a product defect or if you are dissatisfied with your order for any reason, Lab Rat Gifts return policy will apply, which Lab Rat Gifts may change at any time in its sole discretion.

4. Delivery & Shipment

(a) Lab Rat Gifts warrants that it will ship orders within three weeks after orders are placed. Normally, goods are shipped within a few days and typical delivery times are 2-4 days, but in certain circumstances shipment and delivery can take up to three weeks. Customers and Lab Rat Gifts may separately agree to more specific delivery times and terms in a separate writing or agreement (such as a request for express shipping).

(b) Lab Rat Gifts will make delivery using a shipment service provider of its choosing. The customer must pay standard shipping costs which may depend on order value and shipping destinations. Current information is available at Lab Rat Gifts website.

5. Prices

(a) All prices found on Lab Rat Gifts site are final, and may change from time to time. Shipping and handling are billed and shown separately at checkout (or on invoices, if applicable). The shipping address and order amount may affect certain costs, and sales taxes may apply to some orders.

(b) For customers ordering from outside the United States, all product prices are net of local taxes and fees. If, according to applicable law, the goods are subject to sales taxes, import duties, import brokerage fees, or other taxes or fees in the recipient's country, then the customer has the sole responsibility to pay these taxes and fees.

(c) Customers must pay the purchase price, applicable sales taxes, and shipping and handling charges immediately upon placing an order, without deduction.

6. Payment

(a) Customers may choose to pay by direct debit, credit card, advance payment, or other payment methods. Lab Rat Gifts reserves the right to limit the method of payment chosen by the customer depending on order value, shipment destination, or other objective criteria.

(b) If the customer selects a payment method or provides payment information that makes it impossible or impractical for Lab Rat Gifts to receive payment (for example, the customer's account lacks sufficient funds, or the customer provided incorrect payment information) through no fault of Lab Rat Gifts own, the customer agrees that Lab Rat Gifts may add an additional charge to the order to recoup costs associated with processing or attempting to process the impossible or impractical transaction.

(c) Lab Rat Gifts may sub-contract third parties to process payment.

(d) If the customer fails to pay, Lab Rat Gifts may assign its claims to a debt collection agency and transfer the personal data required for collecting payment to these third parties.

7. Title to Products

Until Lab Rat Gifts receives full payment for an order and the order is shipped, title to the goods remains with Lab Rat Gifts. Upon transfer of the goods to the carrier, title and risk of loss passes to the customer. The customer should handle products with care until the transfer of ownership is complete (for example, in case of a product return). 

8. Disclaimers

(a) Lab Rat Gifts provides the site and service on an "as is" and "as available" basis. Lab Rat Gifts does not represent or warrant that the site and service or its use: (i) will be uninterrupted, timely, safe, or secure, (ii) will be free of inaccuracies, errors, or vulnerabilities, (iii) will meet your expectations or requirements, or (iv) will operate in the configuration or with the hardware or software you use. Lab Rat Gifts hereby disclaims any and all express or implied warranties, including without limitation, warranties of fitness for a particular purpose, merchantability, and non-infringement to the fullest extent of the law, except to the extent that this agreement provides otherwise.

(b) You agree that Lab Rat Gifts has no responsibility for any damages suffered by you in connection with the site and service, and that use of the site and service, including all content, data or software distributed by, downloaded, or accessed from or through the site and service, is at your sole risk. You understand and agree that you will be solely responsible for any damage to your business or your computer system or any loss of data that results from your actions and your use of the site and service. Lab Rat Gifts does not control or endorse in any respect any information, products, or services offered by third parties through the site and service, and is not responsible for any possible representations and warranties these third parties may make.

(c) Due to normal changes in our industry and in our technical production processes, Lab Rat Gifts may reasonably deviate from the descriptions and information found in its brochures, catalogues, and other documents with respect to material, color, weight, measurements, design, or other features.

(d) Lab Rat Gifts may use subcontractors or third parties to provide certain elements of its site and service. You agree that Lab Rat Gifts will not be liable to you in any way for your use of these services. 

9. Limitation of Liability

(a) You use Lab Rat Gifts site and service at your own risk. Lab Rat Gifts provides its site and service without any express or implied warranties (See Section 8(a) (Disclaimers) above). Lab Rat Gifts is not responsible for the actions, content, information, or data of third parties. You release us, our directors, officers, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against Lab Rat Gifts or any related third parties. If you are a California resident, you waive California Civil Code §1542, which says in full: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."

(b) Lab Rat Gifts is not liable to you for any lost profits or other consequential, special, indirect, or incidental damages arising out of or relating to the site and service or any agreement between you and Lab Rat Gifts, even if advised of the possibility of such damages. Lab Rat Gifts aggregate liability arising out of or in connection with the site and service or any agreement between you and Lab Rat Gifts may not exceed the lesser $100 or the amount of cash actually exchanged between you and Lab Rat Gifts within the past six months. Applicable law may not allow the limitation or exclusion of liability described in this Section. In such cases, Lab Rat Gifts liability will be limited to the fullest extent permitted by applicable law.

10. User Representations and Warranties; Lab Rat Gifts' Right to Refuse Performance

(a) If you upload designs or make changes to products in any way (for example, adding custom text), you represent and warrant to Lab Rat Gifts that you have all necessary rights (for example, in trademark, copyright, privacy rights, publicity rights, common law, etc.) to use the text or design without violating the rights of any third party. Lab Rat Gifts may, in its sole discretion, refuse to print any designs or text that you submit. However, Lab Rat Gifts is not obligated to review any of your submissions.

(b) You agree to (i) indemnify and (ii) release Lab Rat Gifts from all liability (including costs and attorney's fees) for claims relating to the alleged or actual infringement of any third-party rights and any law to the extent that such claims relate to your use of Lab Rat Gifts' site and service. If you are a shop owner with Lab Rat Gifts, Lab Rat Gifts may offset amounts in your shop owner account to satisfy the indemnification payments owed according to this paragraph.

11. Data Protection

Lab Rat Gifts collects and uses your information according to its privacy policy. You acknowledge that you are responsible for the securing your own information (including passwords), keeping your sensitive information confidential, and taking responsibility for actions taken in connection with your user account.

12. Dispute Resolution

(a) The formation, construction, and performance of this agreement (and all other agreements incorporating this agreement by reference) must be construed in accordance with the laws of the United States and Massachusetts without regard to their choice of law rules. The parties agree that any dispute arising out of or relating to this agreement must be submitted to confidential binding arbitration in Boston, Massachusetts, except that Lab Rat Gifts may seek injunctive or other appropriate relief in any state or federal court in Massachusetts if you have violated or threatened to violate the intellectual property rights of Lab Rat Gifts or a third party, or any term of any agreement you have with Lab Rat Gifts. The parties agree that

  1. the arbitration will be provided by an alternative dispute resolution provider mutually agreed upon by the parties, and if the parties cannot agree, then through the American Arbitration Association;
  2. claims must be conducted on an individual basis, and not in a class, consolidated, or representative action; and
  3. any judgment on the award rendered by the arbitrator is final, binding, and may be entered in any court of competent jurisdiction.

(b) If any action or claim is filed in contravention of the arbitration rules provided in paragraph 12(a), the parties agree to personal jurisdiction and venue in the state and federal courts of Massachusetts, Suffolk County, and both waive the right to a jury trial. All claims filed or brought contrary to paragraph 12(a) are improperly filed, and the non-filing party is entitled to recover all attorneys fees and costs relating to dismissal of the improperly filed claim incurred after the non-filing party has given notice in writing of the improperly filed claim.

13. Digital Millennium Copyright Act

Lab Rat Gifts will respond to legitimate requests under the Digital Millennium Copyright Act ("DMCA"), and retains the right to deny service to any user if in Lab Rat Gifts' sole discretion, the usage or content poses a risk of allegations of infringement of the copyright (or other intellectual property right) of others. 

14. Termination of Access

(a) Lab Rat Gifts may refuse to provide its site and service to you, in full or in part, effective immediately and without notice, for any reason or no reason, but especially if Lab Rat Gifts believes that you (or any others whom Lab Rat Gifts believes that you act in concert with) have violated or will violate any laws, rights, or term (or the spirit of any term) of any agreement you are a party to with Lab Rat Gifts, its affiliates, contractual partners, or users; or if Lab Rat Gifts believes in its sole discretion that your use of the site and service may create any risk (including any legal risk) for Lab Rat Gifts, its affiliates, contractual partners, or users. Limitation of access may include removal or modification of content that you have uploaded or otherwise sent to or through the site and service.

(b) If Lab Rat Gifts exercises its rights under Section 14(a), or if you delete your account, this entire agreement and any other agreements you have entered into with Lab Rat Gifts will survive indefinitely until otherwise terminated according to their terms, if applicable.

15. Miscellaneous

(a) Entire Agreement. This agreement (along with other policies found on Lab Rat Gifts site and service) contains the entire agreement between the parties and replaces all prior oral and written agreements. No oral modifications, express or implied, may change the terms of this agreement. The parties have not relied on any representations or promises relating to the subject matter of this agreement except those contained within the four corners of this agreement.

(b) Relationship of Parties. This agreement and other agreements relating to the site and service do not constitute a joint venture, partnership, agency, employment or fiduciary relationship between the parties, except when one is expressly stated. Neither party nor its agents have any authority to bind the other party, and the relationship of the parties is that of buyer and seller, or independent contractors in certain circumstances.

(c) Successors, Assignment, and Delegation. This agreement inures to the benefit of and binds the successors, assigns, heirs, executors and administrators of the parties. However, you may not assign or delegate any right or duty under this agreement without written consent from Lab Rat Gifts. Any attempt to do so is null and void. If there is an involuntary assignment, then Lab Rat Gifts may reasonably request documentation from your successors or estate to prove that an involuntary assignment of your rights under this agreement has actually taken place.

(d) Means of Notice. Written notices and other communications described herein may be made electronically and are effective when sent or published. You guarantee that the information provided in your orders or user account is accurate and hereby waive all rights or objections relating to not having received notices from Lab Rat Gifts because of incorrect or incomplete information.

(e) Enforceability and Severability. If any provision of this agreement is held invalid or unenforceable, the remainder of this agreement will remain in full force and effect. If any provision is held invalid or unenforceable with respect to particular circumstances, it will remain in full force and effect in all other circumstances.

(f) Waivers. Waivers are only effective when in writing. If Lab Rat Gifts waives enforcement of a breach of any term of this agreement, later breaches of the same or other terms are not waived. Accepting late performance of any act or late fulfillment of any condition of this agreement is not a waiver of the act or condition itself.

(g) Interpretation Rules. "Or" when used in a group of phrases or nouns intends to include any combination of all or any of the items in the group, and not merely one member or the other of such a group. When "includes" or "including" begins a list of items, the list is not exclusive. All headings used in this agreement are for convenience only, and are not to be taken into account when interpreting the meaning of any term of this agreement.

(h) Conflicts. If there are any conflicts between this agreement and another agreement between you and Lab Rat Gifts, then the terms of that other agreement will control only to the extent they are inconsistent. Otherwise, any additional terms are supplementary to the terms of this agreement.

(i) Reservation. Lab Rat Gifts reserves all rights not expressly granted in this agreement.

(j) No Third-Party Beneficiaries. This agreement does not and is not intended to confer any rights or remedies upon any person(s) other than the parties.

(k) Minimum Age. Persons under the age of 13 may not use the site. Lab Rat Gifts will not collect, use, or disclose any personal information associated with a person under age 13.

(l) Retroactive Application. You agree that your acceptance of this version of this agreement and all other agreements incorporated by reference apply retroactively to your use of the site and service prior to the effective date of this agreement.

LabRatGifts.com Privacy Policy

Your privacy is important to us. Please review our privacy policy and contact us if you have any questions.

Lab Rat Gifts is located at:

6 Delaware Drive

Salem, NH, United States

Phone: 603-390-3699 Email: sales@labratgifts.com

It is Lab Rat Gifts’ policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://www.labratgifts.com (hereinafter, "us", "we", or "https://www.labratgifts.com/ "). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website.

We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

In the process of providing laboratory products, services and systems to researchers, Lab Safety Shop. and its affiliates collect and process personally identifiable information (also known as personal data) in a variety of circumstances. Like most website operators, Lab Rat Gifts collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Lab Rat Gifts’ purpose in collecting non-personally identifying information is to better understand how Lab Rat Gifts’ visitors use its website. From time to time, Lab Rat Gifts may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Lab Rat Gifts also collects potentially personally identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.labratgifts.com blog posts. Lab Rat Gifts only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally identifying information as described below.

Gathering of Personally Identifying Information

Certain visitors to Lab Rat Gifts’ websites choose to interact with Lab Rat Gifts in ways that require Lab Rat Gifts to gather personally identifying information. The amount and type of information that Lab Rat Gifts gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://www.labratgifts.com to provide a username and email address. We may use your email address to send you marketing emails to a designated email address.  If you do not wish to receive such marketing emails, you may opt out by declining to receive such emails when registering or at other information collection points on the Online Services or by following opt-out instructions included in such emails.

We may collect personal data about you (namely, your position, specialty and publications) from publicly-available resources such as company, university, and publications websites, and combine it with personal data we have collected about you, to complete our customer profile of you in support of our sales and marketing activities.

We also perform statistical analyses of the users of our Online Services to improve the content, design and navigation of the Online Services. In these cases, we use aggregate or statistical data that cannot reasonably be used to identify you.

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

External Site Links

Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

https://www.labratgifts.com/ uses Google AdWords for remarketing

https://www.labratgifts.com uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Aggregated Statistics

Lab Rat Gifts may collect statistics about the behavior of visitors to its website. Lab Rat Gifts may display this information publicly or provide it to others. However, Lab Rat Gifts does not disclose your personally identifying information.

Affiliate Disclosure

Should this site use affiliate links, or engage in affiliate marketing in any form, users earn a commission from certain links in predetermine agreements. This does not affect your purchases or the price you may pay.

Cookies

To enrich and perfect your online experience, Lab Rat Gifts uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Lab Rat Gifts uses cookies to help Lab Rat Gifts identify and track visitors, their usage of https://www.labratgifts.com, and their website access preferences. Lab Rat Gifts visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Lab Rat Gifts’ websites, with the drawback that certain features of Lab Rat Gifts’ websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Lab Rat Gifts’ use of cookies.

E-commerce

Those who engage in transactions with Lab Rat Gifts– by purchasing Lab Rat Gifts’ services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Lab Rat Gifts collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Lab Rat Gifts. Lab Rat Gifts does not disclose personally identifying information other than as described below. And visitors can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Terms and Conditions

Please also review our Terms and Conditions on our website containing further information. 

Privacy Policy Changes

Although most changes are likely to be minor, Lab Rat Gifts may change its Privacy Policy from time to time, and in Lab Rat Gifts’ sole discretion. Lab Rat Gifts encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

If you have any questions about our Privacy Policy, please contact us via email sales@labratgifts.com or by phone (603) 890-3699 .

Last updated: October 21, 2019